Salesforce

Salesforce is much more than just a CRM solution. It brings together all your customer information in a single, integrated platform that enables you to build a customer-centred business from marketing right through to sales, customer service and business analysis. This gives you more complete understanding of your customers to drive your business’s success. That’s why we call it the Customer Success Platform.

Latest hubs

4 items

Salesforce Futures

Salesforce Futures seeks to anticipate, imagine, and shape the future and give others the tools to do the same. We contribute research, strategy, and communications to help maximize the impact of our work for Salesforce, our customers, and our partners.

3 items

Dreamforce Resources

Collection of tools and resources that unlock the opportunities at Dreamforce

3 items

Ethical and Humane Use

5 items

Salesforce Industry Research

282

State of Sales

199

Salesforce: The Complete Guide to B2B Marketing

How to optimize your campaigns and drive more revenue.

434

Salesforce Futures Magazine

943

Interactive Campus Map Dreamforce

Interactive map augmented with RELAYTO/ document experience platform

429

Salesforce Customer 360

Learn how Salesforce Customer 360 gives all your teams a single, shared view of your customer, enabling them to meet customer needs better.

94

Salesforce 2030: A Glimpse of an AI Future

Take a trip into the future where we ask more of AI — and we get more in return. Follow Jordan and her co-workers on a journey to 2030 as they tackle a business challenge with the help of Einstein, unlocking the full potential of AI + Data + CRM + Trust. This is not a product roadmap, but rather a vision grounded in the insights of internal and external experts about real socio-technological possibilities. It’s a world where AI isn’t simply replacing humans, but is a powerful, trusted partner helping us all make smarter, more values-aligned decisions.

56

Marketing Trends across Financial Services

Insights from over 550 marketing leaders in the banking, capital markets, wealth management, and insurance sectors worldwide

99

The Impact of Equality and Values Driven Business

SPECIAL REPORT | 16 pages

29

The Opportunity for Responsible Business

68

Ethical Leadership and Business

SPECIAL REPORT | 17 pages

Loading

Selected ()