SALESFORCE FUTURES Contents 6 Orienting 7 Anticipating 27 Imagining Personal AI Personal Agents Personal A brief history Three questions AI Futures and de昀椀nitons about personal Looking out AI futures 3-5 years 8 How does your 30 Will personal AI level agent work? the playing 昀椀eld or widen the gap? 14 Why would you want 38 Who pays for a personal agent? personal AI? 19 Do agents represent 46 Will personal AI come a viable new business from new or existing category? providers? 51 Credits ISSUE 1: PERSONAL AI | 4