Introduction Your Success Options Create your own path to success. Whether you’re just getting started with Salesforce, or you’ve been a customer for years, we’re there for you. Our Success Ecosystem lets your teams mix and match which resources, guidance, and expertise are the best fit for your needs. From admins to architects to business leaders, there’s a path for everyone. Do it Myself From help getting started to pre-built solution architectures, every Salesforce customer can tap into our always-on, self-guided resources: In-app journeys, Help Portal, Trailhead, and the Trailblazer Community. Show me How Looking for direct access to expert coaching, tools to train up your teams, or 24x7 issue resolution? Leverage the Premier Success Plan and Trailhead Academy. Do it with Me For large organizations or complex implementations, we embed expertise into your teams with Professional Services and integrate with our partners to go further, together. And with our Signature Success Plan, we’ll work with you to drive long-term success. 4 SALESFORCE CUSTOMER SUCCESS