Do it Myself Standard Success Plan Success from anywhere, for every customer. Every Salesforce customer has access to always-on resources that let them create their own path to success. Let’s be honest — sometimes it’s easier (and more fun) to figure it out for yourself. With the Standard Success Plan, you have access to the following resources, 24 hours a day. • Help Portal. Not sure where to get started? Head to our Help Portal, where 45 million Salesforce customers get started with our products, get technical support, and expand their knowledge. You’ll find walkthroughs, knowledge articles, and more. • Salesforce Support YouTube channel. If you’re more of a visual learner, we have hundreds of how-to videos on our Support YouTube channel. • In-App Learning Paths. Learn relevant skills in context as you work — when you need it most, and without leaving the platform. • Recommendation Maps. Customers can check out our step-by-step guides of curated resources to help them go from beginner to advanced Salesforce user. Check Out the Help Portal Explore our Support YouTube Channel 6 SALESFORCE CUSTOMER SUCCESS