State of IT in Europe 08 Low-Code and Citizen Development Ease IT’s Burden 14 There are some emerging answers to the need for Top European IT Leaders Embrace Citizen Development speed. In particular, low-code development (also The lightning fast pace of change in technology, Europe’s IT skills shortage, and new low-code referred to as component-based architecture) development platforms are prompting IT teams to shift application building to end users. is increasingly viewed by top teams as a viable tactic for increasing efficiency. High-performing IT leaders in Europe are 2x more likely than underperformers to consider low-code High performers development a critical or high priority. Moderate performers Low-code development also opens the door Underperformers to another time-saving measure: a trend 86% commonly referred to as “citizen development.” High-Performing vs. Seventy-four percent of European IT leaders Underperforming say they’ll increasingly shift some app-building European IT Leaders responsibility to business users over the next 12–18 months. High performers are 1.3x 1.3x more likely than underperformers to say so. 74% more likely to say IT will increasingly shift 65% some application- building responsibilities to business users Salesforce Research