State of IT in Europe 10 Threats Evolve as Skills Dwindle 16 Regardless of how IT’s role changes, security Data Security Tops the Agenda for European IT Leaders remains a top concern. The majority of IT teams in Europe cite cybersecurity as their top concern in an evolving threat landscape. European IT leaders (71%) say that improving security policies and practices is a critical or high priority for their organisation over Percentage of European IT Leaders Who Rate the Following as Critically or the next 12–18 months. And data security Very Important KPIs for Measuring Success metrics are the number one KPI — cited by 76% of European IT leaders as critically or very important for measuring IT’s success. Data security metrics 76% But achieving a top level of security and data privacy is an ongoing process. The threat landscape Speed of application/project delivery 74% is constantly evolving from types of malware to methods of intrusion — and the number and scope Satisfaction metrics (e.g., net promoter score of devices and apps to be secured is always growing. (NPS), Customer satisfaction (CSAT)) 72% In addition, the cybersecurity skills shortage is a large concern. Security skills are the second largest gap in Europe behind data science, and 79% of European IT leaders say they’re currently experiencing or expect a lack of security skills within the next two years. Salesforce Research