8 Embracing change 2 early and often Iterate your way to perfection. The old IT paradigm was command and control — gathering requirements, ordering pizza, and then pushing a marathon work schedule before releasing a finished product, often months later. That won’t cut it today. Requirements are changing on the fly and IT needs to keep up. Business users are also more tech-savvy than ever before. The result is a new breed of citizen developers who are closer to the business and can help design apps that meet their specific needs. In this section, IT leaders share their thoughts on how they are moving toward an agile delivery methodology, thinking about building minimum viable products and empowering these new citizen developers so they can get working product into the hands of users faster.