Embracing change early and often 9 Pradip Sitaram oversees the direction ENTERPRISE and management of the information technology portfolio for Enterprise Community Partners, a national COMMUNITY organization that creates and advocates for affordable homes in thriving communities. As CIO and SVP, Sitaram PARTNERS has led the modernization of the company’s IT department by using ENTERPRISE COMMUNITY PARTNER’S cloud technology to automate business Pradip Sitaram processes, bring together disparate data E.P.I.C. APP SVP and CIO sources, and build custom applications. “When I started at Enterprise, we had WHAT IS IT? issues with every facet of the technology An app for employees to stack,” says Sitaram. “There was a huge manage loan applications Founded: 1982 landscape of very complex applications HQ: Columbia, MD and databases. Some were extremely Workforce: 600+ siloed so they did not talk to anything WHAT DOES IT DO? Industry: Non-Profit/ else and others were so tightly integrated Gives employees a place to Social enterprise you couldn’t change anything without manage loans. This includes breaking something else.” information on the distribution, Working with Salesforce, one of Sitaram’s oversight, and reporting for all developers built an automation solution loans in the portfolio. in just a few weeks. “This gave us an early win we could use to gain support for HOW WAS IT BUILT? projects later on,“ he says. “Cloud-based On Force.com. technology is very conducive to this kind of agile development, because you can dip your toe in to test the water before What is the business impact making a wholesale commitment.” of wearable devices? Today, Enterprise is running its core READ REPORT business operations on Salesforce. They’ve built dozens of apps in the last three years and are now gradually marching through the whole company building applications for every department. “The results that we’re seeing, the adoption, and the user buy-in is just astronomical,” he says. “I’ve been in IT for 25 years and I’ve never seen anything like it,” he says. “Nothing comes close to what we’ve accomplished with this technology. We’re doing things four to eight times faster and seeing a 90% cost savings over traditional development. I believe IT at Enterprise IT will often propose solutions that are so new to the business really is now looked upon as a true and so completely different from what they would have imagined partner with the business and not just a service provider.” that building a working prototype is much more effective. Pradip Sitaram, SVP and CIO