CHAPTER 1 CHAPTER 2 CHAPTER 3 24 Hours in the Life of Salesforce How are we achieving all this growth? The secret sauce is powering B2B and B2C interactions and delivering trust at scale. This year alone, 1.9 trillion transactions will take place on Salesforce. Think of a retail store during the holiday season — it needs to quickly increase its online marketing tactics or scale up operations to support large transaction volumes to respond to consumer demand. We power B2C at scale with over 1.5 billion emails sent, and B2B at scale with over 5 million cases logged — all in one day. 888M 44M commerce reports and 1B page views dashboards 41M Einstein case predictions interactions 260M 3M social posts opportunities created 4M 2M orders leads created 1.5B 8M emails sent cases logged Source: Salesforce, March 2018