Salesforce Delivers CPQ on a Global Scale “It used to take 30-45 Challenge: Simplify quoting Benefits: Domino Printing Sciences develops and Salesforce CPQ provided many benefits to Domino, minutes for a basic manufactures printing technologies for coding, including: quote, and now it takes marking and printing variable data onto a vast range of substrates in a variety of market sectors. Ease of Use just 5-10 minutes. Although they used Salesforce to track and manage For Domino Printing Sciences, the most important opportunities, their quoting system was external and criteria in selecting a CPQ solution was ease of use. Salesforce CPQ is a relied on Excel price sheets that required constant With Salesforce CPQ, the sales teams are able to huge time saver for all maintenance and updates. configure and quote their products with ease, and Domino’s North American team had successfully create a quote or proposal with minimal clicks. They of our teams around implemented Salesforce CPQ (Configure Price Quote) are also able to store all of their quoting documents software and had been using it for two years. When and data in Salesforce, allowing sales operation staff the world.” the global team led by Avril Kirwan, Global Project to easily analyze and create reports based on the Manager for Salesforce, set out to address their quotes sent. quoting and pricing challenges globally, they decided In addition, the sales team are delighted that they are to implement the same Salesforce CPQ solution able to quote from anywhere at any time, no matter across all regions. where in the world they may be traveling. All they Solution: Implement CPQ on a need is an internet connection, and they are able to generate quotes and proposals in just a few minutes. Global Scale “My favorite thing about Salesforce CPQ is the ease As a global company, Domino faced some unique of use,” said Kirwan. “We try to make configuring and challenges when implementing a company-wide CPQ quoting as easy as possible for our account managers, solution. Starting in Europe, they began implementing and it is great that they are able to quote on the go.” Salesforce CPQ in Netherlands, Belgium, France, Germany, Spain, the United Kingdom, and Portugal. A huge time saver Kirwan’s team agreed to use the North American Quoting used to be a very time consuming process, Avril Kirwan template, but quickly discovered that the template regardless of whether they were quoting complex Global Project Manager (Salesforce) didn’t necessarily suit the unique needs of each solutions, or just creating basic quotes. Domino Printing Sciences country. The Domino team worked with Salesforce CPQ to create a template that provided the same look “It used to take 30-45 minutes for a basic quote, and and feel when they received a Domino quote, wherever now it takes just 5-10 minutes,” said Kirwan. “Salesforce they they were located. In the future, Domino plans to CPQ is a huge time saver for all of our teams around the continue expanding their use of Salesforce CPQ across world.” their other locations throughout the world. 7 |