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The personal computing era opened up a market for consumer and business software, games, gadgets, and Data upgrades. When the Internet followed the computer models out of the university and government buildings, we saw that market explode. Instant connection changed everything at an interpersonal level all the way up to an international one. Cloud computing meant companies didn’t have to worry about physical infrastructure to AI scale. The rise of mobile built on the success of Apple’s Processing Big Data iPhone and then Google Android, expanding the power market of software and games (and giving the world “the app”). Mobile also freed us from those computing nodes at home and office and, essentially, created a virtual world of communication and commerce on top of the physical one. Today, we have reached the intersection of the three ingredients needed to create true artificial intelligence: smarter data models, easy access to virtually unlimited $16.5 billion expected amounts of data, and cheap and powerful cloud computing. As mentioned previously, AI is present in our market for AI in 2019 daily lives when we search Google, ride in an Uber, or buy products on Amazon. — International Data Corp AI for CRM: Everything You Need to Know 11

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