SOLUTIONS How You Work To help employees work together remotely and learn new skills during the crisis, customers can 1 | Salesforce Care access Salesforce Care, Quip Work from Home, Stay connected to employees and our online learning platform, myTrailhead. and customers and make data-driven decisions. To automate incident response operations and coordinate resourcing, additional solutions include Emergency Response Management 2 | Quip Work from Home and Shift Management and Planning. Try this virtual collaboration tool to help teams work from home. 3 | myTrailhead Skill up your workforce with this online learning platform to meet new business demands. TACTICS Weekly company all-hands meetings V2MOM app Self-service help center for employee crisis needs Daily employee success emails Employee and candidate journeys Omni-channel workspace for case management Employee surveys On-demand virtual collaboration training Employee resource groups (ERGs) Bot-assisted employee knowledge base (Concierge) Mental health and mindfulness programs The COVID-19 Response Playbook | 36